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Version: 10.2

Core Reporting Server Alerts and Notifications

The Core Reporting Server provides alerts and notifications associated with the dashboard, administration tools, and log analysis, assisting administrators in identifying and addressing potential issues such as connection status, license feature expirations, and client data uploads.

Dashboard-based Alerts and Notifications

Dashboard-based Alerts and Notifications

Dashboard-based Alerts and Notifications


a. Server Information - Notifies about the current Open iT version installed and the unused space in the database and temporary directories.

b. Notifications - Notifies about errors and warnings, including log file references, timestamps, and descriptions to assist in troubleshooting.

c. Clients Information - Notifies list of Open iT clients connected to the server, their Open iT versions, and the time they were last seen.

d. Status Message - Notifies about time intervals of available data per datatype and indicates status actions during report generation.

NOTE

For detailed information on dashboard-based alerts and notifications, you may visit Core Server Web Interface: Home.

Tracking-based Notifications

a. Feature Expiry - Notifies about how long a feature has been expired or the remaining time until it expires.

Feature Expiry Notifications

Feature Expiry Notifications


NOTE

For detailed information on Feature Expiry notifications, you may visit Core Server Web Interface: Feature Expiry.

b. Vendor License Status - Notifies about the connection status of products and their last seen timestamp.

Vendor License Status Alerts and Notification

Vendor License Status Alerts and Notification


NOTE

For detailed information on Vendor License Status notifications, you may visit Core Server Web Interface: Vendor License Status.

Core Administration-based Notifications

a. Management Console Status - Notifies regarding the status of server connections for verifying and troubleshooting system connectivity. These notifications are accessible on the Manage Console Page.

Management Console Notifications

Management Console Notifications


NOTE

For detailed information on Management Console notifications, refer to the Core Server Web Interface: Management Console.

b. Feature Expiry - Notifies regarding Reporting Server features and their expiry. This notification is displayed on the Job Runner Page.

Feature Expiry Notifications in Job Runner

Feature Expiry Notifications in Job Runner


NOTE

For detailed information on Administration-based Feature Expiry notifications, refer to Core Server Web Interface-Job Runner: Feature Expiry.