User Denials Report

This table presents the number of denials per user, along with the corresponding reasons for each denial.

The report includes the following classifications and measurements:

Classifications

Classification	Description
Date Time	Date (daily) when the user was denied of license checkout
User Name	User who was denied of license
Denial Reason	Reason of the license checkout denial

User Denials Report Classifications

Measurements

Measurement	Description
Max In Use	Maximum number of concurrent licenses used by the user
Elapsed Time	Total summation of hours multiplied by the number of concurrent used licenses
Denials	Total summation of license checkout denials

User Denials Report Measurements

Dashboard Generation

To generate the dashboard, follow these instructions:

1. Set the following filters based on your specific requirements:

   a. Date Time - date range that will be included in fetching the data. This is set as default to Custom (start – 2023-03-02 00:00:00 and end – 2023-03-01 00:00:00). To configure:

   1. Click the calendar icon located in the left side of the filter. The Edit time range will be displayed.
   2. Choose among the available Range Type.

   • When Last is selected, select among the predefined time ranges:

     • Last day
     • Last week
     • Last month
     • Last quarter
     • Last year
     
     

     

     Date Time - Last

     
     

   • When Previous is selected, select among the predefined time ranges:

     • previous calendar week
     • previous calendar month
     • previous calendar quarter
     • previous calendar year
     
     

     

     Date Time - Previous

     
     

   • When Current is selected, select among the predefined time ranges:

     • Current day
     • Current week
     • Current month
     • Current quarter
     • Current year
     
     

     

     Date Time - Current

     
     

   • When Custom is selected, configure the following information:

     • Start (inclusive) - choose among the available options (Now, Specific Date/Time, Relative Date/Time, and Midnight)
     • End (exclusive) - choose among the available options (Now, Specific Date/Time, Relative Date/Time, and Midnight)
     
     
     

     

     Date Time - Custom

     
     
     tip

     Suppose you have a time range:

     • Start: 2025-07-01 00:00:00
     • End: 2025-07-02 00:00:00

     
     

     This range includes all timestamps starting 2025-07-01 00:00:00, up to but not including 2025-07-02 00:00:00.

     So:
     ✅ 2025-07-01 00:00:00 - included
     ✅ 2025-07-01 23:59:59 - included
     ❌ 2025-07-02 00:00:00 - not included

   • When Advanced is selected, provide the following information:

     • Start (inclusive) - it can be YYYY, YYYY-MM, YYYY-MM-DD, YYYY-MM-DD HH, YYYY-MM-DD HH:MM, or YYYY-MM-DD HH:MM:SS.
     • End (exclusive) - it can be YYYY, YYYY-MM, YYYY-MM-DD, YYYY-MM-DD HH, YYYY-MM-DD HH:MM, or YYYY-MM-DD HH:MM:SS.
     
     

     

     Date Time - Advanced

     
     
     tip

     Hover the information icon beside Configure Advanced Time Range for examples and guides in setting time ranges.

   • When No filter is selected, all available data will be included in fetching.

     

     Date Time - No Filter

     
     
   tip

   Use the Actual time range as a reference when validating the settings.

   3. Click Apply.

   b. Application Type (required) - name of the grouping in which data types are classified, such as Feature, Handle, and Package.

   c. Vendor License (required) - name of the vendor license in each specific type of feature. Multiple selection is allowed.

   d. Application Name - name of the application for each vendor license categorized into Feature, Handle, and Package. Multiple selection is allowed.

   e. Application Version - version of the selected feature or vendor license categorized into Feature, Handle, and Package. Multiple selection is allowed. all is selected by default.

   f. Denial Reason - identifies the reasons for license denial. Multiple selection is allowed.

2. Click Apply filters.

   Wait until the report has finished processing and is displayed.