Generative AI
The Open iT Generative AI is a conversational tool designed to support you in accessing documentation, running queries, generating reports, and optimizing software license usage. It integrates with Open iT’s internal systems and tools to deliver fast, accurate, and context-aware support.
How Generative AI Helps?
Generative AI is a comprehensive assistant that bridges the gap between data complexity and actionable insights.
With this AI assistant, you can:
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Simplify and accelerate reporting workflows
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Generate and visualize usage insights
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Understand how Open iT components function
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Make informed decisions using intuitive, conversation-based interaction
Key Features
Below are the major components of the Generative AI introduced in version 11:
Chat-based Interface
Engage in natural language conversation with the system. The interface intelligently understands intent and responds with data, explanations, or actions.
Conversation Saving and Management
Manage previous AI sessions by bookmarking important conversations, reviewing session history, and preserving context across multiple queries and user tasks.
SQL-Powered Data Querying via Cube.js
Enables AI to directly query the data cube through SQL APIs, allowing dynamic data retrieval and complex analysis requests through natural prompts.
Report Generation
Let the AI build reports for you such as usage patterns by software or time, peak consumption or unused licenses, or custom breakdowns on user roles, locations or license type.
Save/Load Reports on Conversation
This feature lets you save AI-generated reports for recurring needs, reload previously created reports, and maintain context across long-term analysis tasks.
Key Tools
The Open iT Generative AI Assistant leverages a suite of integrated tools to interact with structured data, technical resources, and visual elements efficiently. These tools enable streamlined querying, insightful visualizations, accessible documentation, and reporting through a natural language interface.
The table below outlines the purpose and functionality of each integrated tool:
| Tool | Functionality |
|---|---|
| CubeJsQueryer | Allows the AI assistant to turn natural language prompts into SQL queries using Cube.js. It retrieves, filters, and formats license and usage data, returning results as easy-to-read tables (up to 100 rows). |
| DataVisualizer | Allows the AI assistant to convert structured data into visual representations, such as bar charts, line graphs, or pie charts. |
| Retrieval Augmented Generation | Provides access to Open iT's technical documentation, covering installation procedures, configuration steps, troubleshooting instructions, and release notes. |