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Version: 11

Installation Verification

After completing the Core Client installation, it is essential to verify that the required services are running and that all necessary directories have been created.

Verifying Running Open iT Processes

  1. Open the Task Manager.

  2. Click Services.

  3. Search for Open iT Client.

  4. Verify that the status of the services are Running.

Verifying Created Directories

Go to the $ROOT_DIR of the installation located, by default, in C:\Program Files\OpeniT\Core and verify that the following directories exist:

  • bin ($BIN_DIR) - contains binary files
  • Configuration ($CONFIG_DIR) - contains configuration files
  • Log ($DEBUG_DIR) - contains troubleshooting logs created by the Open iT binaries
    This directory and its contents are sent to Open iT Support Team at support@openit.com whenever an issue occurs, and logging should be disabled upon doing so.
  • src - contains Lua source files