Installation Verification

You can determine whether the installation of the ServiceNow Adapter was successful by following the procedures in this section.

Verifying Created Directories and Files

Go to the installation directory, which is by default in C:\Program Files\OpeniT\ServiceNow Adapter, and verify that the following directories and files exist:

• bin - contains binary files
• Configuration - contains ServiceNow Adapter configuration files
  • adapterSettings.config - contains the ServiceNow settings (e.g., Instance URI and credentials)
  • appSettings.config - a symbolic link to Analysis Server's appSettings.config
  • ConnectionStrings.config - a symbolic link to Analysis Server's ConnectionStrings.config
• Log - contains web interface and data processing log files
• OpeniT.Adapter.Console.exe - the executable application of the ServiceNow Adapter
• OpeniT.Adapter.Console.exe.config - the ServiceNow Adapter application configuration file

Verifying the Scheduled Task

Upon installation, a scheduled task is created to execute the daily processing of the ServiceNow Adapter.

1. Open the Task Scheduler in the machine where the ServiceNow Adapter is installed.

2. In the left pane, click Task Scheduler Library.

3. In the list of tasks, verify that OpeniT.Adapter.Console is present and ready.

4. Under the Security Options of the task, SYSTEM should be indicated in When running the task, use the following user account.

Scheduled Task