Tasking License Management System (TLM)
Introduction
Open iT supports TLM usage reporting. The following sections will guide you on the required configuration for license manager utility polling and log file parsing.
Apply the configurations in the Open iT Core Client.
Configuring License Manager Utility Polling
Open iT polls the license servers at regular intervals to get the current status of its license use and availability.
For this collection, the data source is through an API. The data collector/preprocessor initiates the license status utility every hour using a 5-minute sample interval, triggering the data collection process. The license status utility requests the current license usage data from the license manager portal. After the license manager portal provides the requested data, the license status utility passes this information to the data collector/preprocessor. The data collector/preprocessor processes the data, preparing it for transmission. Finally, the preprocessed data is sent to the Core Server every night, according to the client's timezone, for further storage, completing the license usage data collection and processing.
This will produce the following aggregated data types used for historical reporting:
- (49) Host User License Use
- (93) OLAP Raw Hourly
- (94) OLAP User Concurrency
- (95) Usergroup License Use v3.0
- (102) OLAP Total Use
The following sections will guide you in setting up the necessary configuration to collect and send the required data to the server.
Requirements
- Configured TLM license server
- Valid URL with the port number of the TLM API
- An Open iT Core Client connected to an Open iT Core Server or a coexistent Open iT Core setup
- Activated LicenseAnalyzer collection and license poller
Configuring Data Collection
These are the required steps to activate and configure collection of TLM usage data.
-
Go to the Components directory, which is by default in
C:\Program Files\OpeniT\Core\Configuration\Components
, and back up thelicpoll.xml
configuration file. -
Open a command prompt with Administrator level privileges.
-
Go to the bin directory, which is by default in
C:\Program Files\OpeniT\Core\bin
, run the command:Command Syntaxcd $BIN_DIR
Examplecd C:\Program Files\OpeniT\Core\bin
-
Once in the directory, copy the object node
genericlicense-sample
and rename it to your desired name. In this example, we will usetlm
. Run the command:Command Syntaxopenit_confinit -c "licpoll.license-types.genericlicense-sample=>licpoll.license-types.tlm"
warningElement names cannot contain parentheses
(
or)
because they are not valid for XML element names. -
Activate the collection of TLM data, run the command:
Command Syntaxopenit_confinit -c "licpoll.license-types.tlm.active=true"
-
Set the arguments to the status command, run the command:
Command Syntaxopenit_confinit -c "licpoll.license-types.tlm.status-command.arguments=TLM <api_url>"
where
<api_url>
is the corresponding valid URL with the port number of the TLM API.Exampleopenit_confinit -c "licpoll.license-types.tlm.status-command.arguments=TLM http://localhost:9090"
-
Update the configuration file, run the command:
Command Syntaxopenit_confbuilder --client
Make sure no errors are encountered.
Advanced Configuration
Refer to the TLM Data Collection Configuration table to learn more about TLM configuration in licpoll.xml
.
Object Name | Accepted Value | Description |
---|---|---|
active | Boolean (true or false ) | Setting this to true activates TLM usage data collection. |
type | String (e.g., GenericLicense ) | The license manager type. |
interval | Timespan (e.g., P30S , P5M , P1H ) | The span of time between each polling round (it is recommended to set a value no less than P1M). |
offset | Timespan (e.g., P30S , P5M , P1H ) | The span of time the aligned poll time decided by interval is shifted. |
product-name | String (e.g., server;daemon ) | This object is defined if a vendor license name other than the default GenericLicense=%hosttype% will be used. |
license-server | String (e.g., desktop123win ) | The license server name. |
status-command | FileName (i.e., ${OpeniT.directories.bin}/genlicutil ) | The binary used to obtain status from the license manager. |
status-command.arguments | String (e.g., TLM http://localhost:9090 ) | The arguments used for the status command. Use the format TLM <api_url> . |
Verifying Data Collection
After configuration, you can verify that the data is collected by following these steps:
-
Open a command prompt with Administrator level privileges.
-
Go to the bin directory, which is by default in
C:\Program Files\OpeniT\Core\bin
, run the command:Command Syntaxcd $BIN_DIR
Examplecd C:\Program Files\OpeniT\Core\bin
-
Run the command:
Command Syntaxopenit_licpoll -# 1
-
Verify that the temp directory, which is by default in
C:\ProgramData\OpeniT\Data\temp
, contains a LicPoll directory containing.data
andstatus-*.log
files.
Configuring Log File Parsing
Open iT collects log files and converts them to Open iT format.
An Open iT Core Client is installed on your license server for this collection. The data collector monitors and gathers the license usage history logs from the license manager every 5 minutes. Once the logs are collected, the data collection process triggers and the logs are passed to the data preprocessor. After the data is preprocessed, it is transferred to the Core Server for further storage, completing the history logs collection and processing.
This will produce the following aggregated data types used for historical reporting:
The following sections will guide you in setting up the necessary configuration to collect and send the required data to the server.
Requirements
- An Open iT Core Client connected to an Open iT Core Server or a coexistent Open iT Core setup
- License server administrative rights
- Full path to the debug log file
Configuring Log File Collection
These are the required steps to configure collection of TLM log files.
- Windows
- Unix
-
Go to the Components directory, which is by default in
C:\Program Files\OpeniT\Core\Configuration\Components
, and openlogfilecollector-tlm.xml
. -
Locate object node
dir
and set its value to the location of the TLM log files.logfilecollector-tlm.xml<Object>
<Name>dir</Name>
<Description>Directory containing the log files</Description>
<Value type="DirName">%TLMLOGDIR%</Value>
</Object>Example: logfilecollector-tlm.xml<Object>
<Name>dir</Name>
<Description>Directory containing the log files</Description>
<Value type="DirName">C:\tlm\logs</Value>
</Object>Sample Log File Content
2024-09-07 05:05:14 Connect from 10.246.120.190 (user01/DEVICE001) key 1234-5678-9012-3456 - SW16080005062000
2024-09-07 05:05:14 Valid floating license 1234-5678-9012-3456 - SW16080005062000 ID:2229255772
2024-09-07 05:16:07 License 1234-5678-9012-3456 detached from ID:2229255772
2024-09-07 05:52:23 Connect from 10.73.7.42 (user02/DEVICE002) key 1234-5678-9012-3456 - SW16080005062000
2024-09-07 05:52:23 Valid floating license 1234-5678-9012-3456 - SW16080005062000 ID:919656862
2024-09-07 06:03:40 Connect from 10.246.43.106 (user03/DEVICE003) key 1234-5678-9012-3456 - SW16080005062000
2024-09-07 06:03:40 Valid floating license 1234-5678-9012-3456 - SW16080005062000 ID:3973612245
2024-09-07 06:10:07 Connect from 10.246.48.83 (user04/DEVICE004) key 1234-5678-9012-3456 - SW16080005063000
2024-09-07 06:10:07 Key for 10.246.48.83 (user04/DEVICE004) changed to 1234-5678-9012-3456 due to access list
2024-09-07 06:10:07 Valid floating license 1234-5678-9012-3456 - SW16080005063000 ID:2958034473
2024-09-07 06:11:20 Connect from 10.246.48.75 (user05/DEVICE005) key 1234-5678-9012-3456 - SW16080005063000
2024-09-07 06:11:20 Key for 10.246.48.75 (user05/DEVICE005) changed to 1234-5678-9012-3456 due to access list
2024-09-07 06:11:20 Valid floating license 1234-5678-9012-3456 - SW16080005063000 ID:3047207371
2024-09-07 06:14:07 License 1234-5678-9012-3456 detached from ID:3973612245 -
Save the changes.
-
Open a command prompt with Administrator level privileges.
-
Go to the bin directory, which is by default in
C:\Program Files\OpeniT\Core\bin
, run the command:Command Syntaxcd $BIN_DIR
Examplecd C:\Program Files\OpeniT\Core\bin
-
Update the configuration file, run the command:
Command Syntaxopenit_confbuilder --client
Make sure no errors are encountered.
Advanced Configuration
Refer to the TLM Log File Collection Configuration table to learn more about TLM configuration in logfilecollector-tlm.xml
.
Object Name | Accepted Value | Description |
---|---|---|
source.dir | DirName (e.g., C:\tlm\logs ) | Location of the TLM log files. |
source.pattern | String (i.e., *.log ) | The glob pattern identifying source files in the source directory. |
source.seen | String (collect , ignore , or tail ) | Seen files are the previously collected source files.
|
source.cmplines | Integer (e.g., 6 , 10 , 20 ) | This is required if the value of source.seen is tail . This is the number of lines compared to source files collected before to determine where to start the collection.Note: If this number is too low, you can end up with an incorrect position, and duplicate data may be in the log files. Usually, it is better to have a few lines more than strictly necessary than even a single line too little. |
target.dir | DirName (i.e., ${OpeniT.directories.temp}/LogFileCollector ) | This is the location of the directory containing the collected log data. |
target.module | String (i.e., license ) | The target type of module (in general). |
target.datatype | String (i.e., tlm ) | The specific type of target data. |
target.interval | Timespan (e.g., P30S , P5M , P1D ) | The span of time between collector runs. |
target.rotation-size | Integer (e.g., 6 , 10 , 20 ) | The log file rotates if it goes beyond the number (in mb) defined. |
target.rotation-glob | String (e.g., * ) | The glob pattern to match before the log file rotates. |
-
Go to the Components directory, which is by default in
/var/opt/openit/etc/Components
, and openlogfilecollector-tlm.xml
. -
Locate object node
dir
and set its value to the location of the TLM log files.logfilecollector-tlm.xml<Object>
<Name>dir</Name>
<Description>Directory containing the log files</Description>
<Value type="DirName">%TLMLOGDIR%</Value>
</Object>logfilecollector-tlm.xml<Object>
<Name>dir</Name>
<Description>Directory containing the log files</Description>
<Value type="DirName">/tlm/logs</Value>
</Object>Sample Log File Content
2024-09-07 05:05:14 Connect from 10.246.120.190 (user01/DEVICE001) key 1234-5678-9012-3456 - SW16080005062000
2024-09-07 05:05:14 Valid floating license 1234-5678-9012-3456 - SW16080005062000 ID:2229255772
2024-09-07 05:16:07 License 1234-5678-9012-3456 detached from ID:2229255772
2024-09-07 05:52:23 Connect from 10.73.7.42 (user02/DEVICE002) key 1234-5678-9012-3456 - SW16080005062000
2024-09-07 05:52:23 Valid floating license 1234-5678-9012-3456 - SW16080005062000 ID:919656862
2024-09-07 06:03:40 Connect from 10.246.43.106 (user03/DEVICE003) key 1234-5678-9012-3456 - SW16080005062000
2024-09-07 06:03:40 Valid floating license 1234-5678-9012-3456 - SW16080005062000 ID:3973612245
2024-09-07 06:10:07 Connect from 10.246.48.83 (user04/DEVICE004) key 1234-5678-9012-3456 - SW16080005063000
2024-09-07 06:10:07 Key for 10.246.48.83 (user04/DEVICE004) changed to 1234-5678-9012-3456 due to access list
2024-09-07 06:10:07 Valid floating license 1234-5678-9012-3456 - SW16080005063000 ID:2958034473
2024-09-07 06:11:20 Connect from 10.246.48.75 (user05/DEVICE005) key 1234-5678-9012-3456 - SW16080005063000
2024-09-07 06:11:20 Key for 10.246.48.75 (user05/DEVICE005) changed to 1234-5678-9012-3456 due to access list
2024-09-07 06:11:20 Valid floating license 1234-5678-9012-3456 - SW16080005063000 ID:3047207371
2024-09-07 06:14:07 License 1234-5678-9012-3456 detached from ID:3973612245 -
Save the changes.
-
Go to the bin directory, which is by default in
/opt/openit/bin
, run the command:Command Syntaxcd $BIN_DIR
Examplecd /opt/openit/bin
-
Update the configuration file, run the command:
Command Syntax./openit_confbuilder --client
Make sure no errors are encountered.
Advanced Configuration
Refer to the TLM Log File Collection Configuration table to learn more about TLM configuration in logfilecollector-tlm.xml
.
Object Name | Accepted Value | Description |
---|---|---|
source.dir | DirName (e.g., /tlm/logs ) | Location of the TLM log files. |
source.pattern | String (i.e., *.log ) | The glob pattern identifying source files in the source directory. |
source.seen | String (collect , ignore , or tail ) | Seen files are the previously collected source files.
|
source.cmplines | Integer (e.g., 6 , 10 , 20 ) | This is required if the value of source.seen is tail . This is the number of lines compared to source files collected before to determine where to start the collection.Note: If this number is too low, you can end up with an incorrect position, and duplicate data may be in the log files. Usually, it is better to have a few lines more than strictly necessary than even a single line too little. |
target.dir | DirName (i.e., ${OpeniT.directories.temp}/LogFileCollector ) | This is the location of the directory containing the collected log data. |
target.module | String (i.e., license ) | The target type of module (in general). |
target.datatype | String (i.e., tlm ) | The specific type of target data. |
target.interval | Timespan (e.g., P30S , P5M , P1D ) | The span of time between collector runs. |
target.rotation-size | Integer (e.g., 6 , 10 , 20 ) | The log file rotates if it goes beyond the number (in mb) defined. |
target.rotation-glob | String (e.g., * ) | The glob pattern to match before the log file rotates. |
Activating Log Data Collection
These are the required steps to activate collection of TLM log data.
- Windows
- Unix
-
Open a command prompt with Administrator level privileges.
-
Go to the bin directory, which is by default in
C:\Program Files\OpeniT\Core\bin
, run the command:Command Syntaxcd $BIN_DIR
Examplecd C:\Program Files\OpeniT\Core\bin
-
Once in the directory, activate the collection of TLM log data, run the command:
Command Syntaxopenit_oconfinit -u "collect_license_tlm-logs.root.scheduler.jobs.collect_tlm_licenselogs.general.active=true"
-
Go to the bin directory, which is by default in
/opt/openit/bin
, run the command:Command Syntaxcd $BIN_DIR
Examplecd /opt/openit/bin
-
Once in the directory, activate the collection of TLM log data, run the command:
Command Syntax./openit_oconfinit -u "collect_license_tlm-logs.root.scheduler.jobs.collect_tlm_licenselogs.general.active=true"
Advanced Configuration
The collection runs every 5 minutes by default. To configure the intervals, locate the instances
attribute under collect_tlm_licenselogs
, preprocess_tlm_licenselogs-events
, preprocess_tlm_licenselogs-records
, or transfer_tlm_licenselogs
in the same file and configure the attributes.
Refer to the TLM Log Job Scheduler Instances Configuration table to learn the attributes used to configure TLM data collection and transfer.
Attribute Name | Accepted Value | Description |
---|---|---|
max-instances | Uint (e.g., 5 , 8 , 9 ) | The number of instances allowed to run at the same time. |
max-handling | String (end-oldest , end-all-old , or end-new ) | The action done upon reaching the maximum number of instances:
|
end-timeout | Timespan (e.g., P30S , P5M , P1H ) | The maximum waiting time before terminating a running instance. |
quarantine | Timespan (e.g., P30S , P5M , P1H ) | The waiting time before starting a new instance after a previous one. |
Verifying Log Data Collection
After configuration, you can verify that the data is collected and sent to the Core Server by following these steps:
- Windows
- Unix
-
Open a command prompt with Administrator level privileges.
-
Go to the bin directory, which is by default in
C:\Program Files\OpeniT\Core\bin
, run the command:Command Syntaxcd $BIN_DIR
Examplecd C:\Program Files\OpeniT\Core\bin
-
Run the command:
Command Syntaxopenit_executor -r collect_license_tlm-logs
-
Verify that there are
archiver*.in
files created in the Core Server's archiver directory, which is by default inC:\ProgramData\OpeniT\Data\incoming\archiver
.
-
Go to the bin directory, which is by default in
/opt/openit/bin
, run the command:Command Syntaxcd $BIN_DIR
Examplecd /opt/openit/bin
-
Run the command:
Command Syntax./openit_executor -r collect_license_tlm-logs
-
Verify that there are
archiver*.in
files created in the incoming directory in your defined data_dir($ROOT_DATA_DIR)
upon Open iT Core Server installation.