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Version: 10.2

Installation

Installation Requirements​

warning

Open iT Ingress is required for Core Server version 10.

ApplicationVersion
Core Server10 and later
Analysis Server10 and later
CLIMS10 and later
Application Launcher10 and later
Supported Open iT Applications and Versions

warning

For fresh installation, install Open iT Ingress first before installing other Open iT applications.

Installing through the Windows Installer Interface​

warning

If you are installing Ingress on a machine with a lower version of Core Server, upgrade to Core Server version 10 first before installing Ingress.

  1. Double-click the installer file.

  2. In the setup wizard, click Next.

    Welcome Screen

    Welcome Screen


  3. Read and accept the License Agreement, then click Next.

    End-User License Agreement

    End-User License Agreement


  4. Specify the installation directory. Click Change to set a different directory or click Next to use the default folder.

    Destination Folder

    Destination Folder


    Changing the Destination Folder

    Changing the Destination Folder


  5. Specify the web server port number or use the default values, 443 for HTTPS and 8080 for HTTP. This option enables access to the Open iT web application using the address http(s)://<ingress_hostname>:<port_number>.

    note

    Starting Open iT version 10.2, Ingress is set to HTTPS by default.

    • Using the SSL certificate and key, choose the HTTPS setup option that you prefer:
      • Clear the values of the SSL Cert and SSL Key fields. Caddy will automatically create the certificate and key using Let's Encrypt for the setup
      • Use the default values of the SSL Cert and SSL Key fields. After installation, you need to Configure HTTPS using Let's Encrypt
      • Provide your own values for the SSL Cert and SSL Key fields

    Default Installation Options

    Default Installation Options


    • Using Certificate store - specify the Certificate Store and Location.

    HTTPS Option: Certificate Store

    HTTPS Option: Certificate Store


    • Using HTTP - allows you to browse the Open iT web application without encryption.

    HTTP Option

    HTTP Option


    Click Next to proceed with the installation.

  6. Click Install to start the installation process.

    Alternatively, click Back to review any installation setting.

    Ready to Install

    Ready to Install


  7. The installer will set up all necessary files on the computer. Click Finish.

    Complete Installation

    Complete Installation


Installing through the Command Line​

warning

If you are installing Ingress on a machine with a lower version of Core Server, upgrade to Core Server version 10 first before installing Ingress.

  1. Open a command prompt with Administrator level privileges.

  2. Run the following command:

    Command Syntax
    msiexec /i <path_to_installer> /l*v <path_to_logfile> [/quiet] [/passive] <INSTALLDIR> <ENABLEHTTPS> <PORT> <SSLPORT> <CERTSTOREHOST> <CERTOPTION> <CERTCONFIG1> <CERTCONFIG2> <ACTIVATE_EVENTD> <START_EVENTD>
    ParameterDescription
    /iUse this parameter for a normal installation
    <path_to_installer>Use this parameter to specify the path to the installer file
    /l*vUse this parameter to turn on logging of all information, including verbose output
    <path_to_logfile>Use this parameter to specify the path to the output log file
    /quietUse this optional parameter to run the installation in silent mode, meaning no user interaction required
    /passiveUse this optional parameter to run the installation in unattended mode, showing only a progress bar
    <INSTALLDIR>Use this optional property to specify the location where the Open iT files will be installed; the default path is C:\Program Files\OpeniT\Ingress
    <ENABLEHTTPS>Use this optional property to enable HTTPS; set the value to 1
    <PORT>Use this optional property to specify the port number when using HTTP; the default value is 8080
    <SSLPORT>Use this optional property to specify the port number when using HTTPS; the default value is 443
    <CERTSTOREHOST>Use this optional property to specify the hostname of the machine where the certificate is located
    <CERTOPTION>Use this optional property to specify the HTTPS configuration; the default value is 1 which configures HTTPS with an SSL certificate and key; set the value to 2 to configure HTTPS with Windows Certificate Store
    <CERTCONFIG1>Use this optional property to specify the path to the SSL certificate (if you opt for CERTOPTION="1") or the Certificate Store where your SSL certificate is stored (if you opt for CERTOPTION="2")
    <CERTCONFIG2>Use this optional property to specify the path to the SSL key (if you opt for CERTOPTION="1") or the store location (if you opt for CERTOPTION="2")
    <ACTIVATE_EVENTD>Use this optional property to enable (but not start) the websocket service for real-time events (OpeniTEventd); set the value to 1
    <START_EVENTD>Use this optional property to start the websocket service for real-time events (OpeniTEventd); set the value to 1

    Note: <ACTIVATE_EVENTD> is required when using this property.
    Command Parameters

    note

    The installation will use the default directories and port number if these properties are unspecified.

    Also, the installer will use the Windows Installer Interface if the process mode (/quiet or /passive) is unspecified.

Examples​

To install openit_ingress_1_0_0_x64.msi from C:\Installers in unattended mode with all logging information stored in an output log file at C:\install.log, and using the default installation directory and SSL port number (HTTPS):

Example 1
msiexec /i "C:\Installers\openit_ingress_1_0_0_x64.msi" /l*v "C:\install.log" /passive

To install openit_ingress_1_0_0_x64.msi from C:\Installers in silent mode with all logging information stored in an output log file at C:\install.log, and using a preferred installation directory and default SSL port number (HTTPS):

Example 2
msiexec /i "C:\Installers\openit_ingress_1_0_0_x64.msi" /l*v "C:\install.log" /quiet INSTALLDIR="C:\OpeniTIngress"

To install openit_ingress_1_0_0_x64.msi from C:\Installers, in unattended mode with all logging information stored in an output log file at C:\install.log, and using the default installation directory and 8081 as the port number (HTTP):

Example 3
msiexec /i "C:\Installers\openit_ingress_1_0_0_x64.msi" /l*v "C:\install.log" /passive PORT="8081"

To install openit_ingress_1_0_0_x64.msi from C:\Installers, in unattended mode with all logging information stored in an output log file at C:\install.log, and using the default installation directory and default HTTPS settings using Windows Certificate Store:

Example 4
msiexec /i "C:\Installers\openit_ingress_1_0_0_x64.msi" /l*v "C:\install.log" /passive ENABLEHTTPS="1" CERTOPTION="2"

To install openit_ingress_1_0_0_x64.msi from C:\Installers, in unattended mode with all logging information stored in an output log file at C:\install.log, and using the default installation directory, customized HTTPS settings using an SSL certificate and key, 4435 as the SSL port, and desktop_123win as the machine hostname where the certificate is located:

Example 5
msiexec /i "C:\Installers\openit_ingress_1_0_0_x64.msi" /l*v "C:\install.log" /passive ENABLEHTTPS="1" SSLPORT="4435" CERTSTOREHOST="desktop_123win" CERTOPTION="1" CERTCONFIG1="C:\OpeniT\certificate\sample.cert" CERTCONFIG2="C:\OpeniT\certificate\sample.key"

To install openit_ingress_1_0_0_x64.msi from C:\Installers in unattended mode with all logging information stored in an output log file at C:\install.log, and using the default installation directory and SSL port number (HTTPS) with a running websocket service for real-time events (OpeniTEventd):

Example 6
msiexec /i "C:\Installers\openit_ingress_1_0_0_x64.msi" /l*v "C:\install.log" /passive ACTIVATE_EVENTD="1" START_EVENTD="1"
note
  • When using the passive mode, wait until the process bar dialog disappears.
  • When using the quiet mode, verify that the installation is complete by opening the Task Manager and checking in the Details tab if the msiexec process is still running.