Installation Verification

Windows

Verifying the Running Open iT Processes

1. Open the Task Manager.

2. Click Services.

3. Search for OpeniTEventHandler, OpeniTRegistrar, OpeniTReporting, OpeniTCoreAPI and OpeniTServer.

   note

   The OpeniTCoreAPI service was introduced in version 10.2.570.

4. Verify that the status of the services is Running.

Verifying the Created Directories

Go to the Core directory, which is by default in C:\Program Files\OpeniT\Core, and verify that the following directories exist:

• bin (<bin_dir>) - contains binary files

• Configuration (<config_dir>) - contains Core Server configurations

• contrib - contains scripts used by Open iT

• External - contains external resources needed by the Core Server, such as the Apache, OpeniTDiscoveryTool, PHP, Python37, and Strawberry Perl binaries

• images - contains images used by the Core Reporter

• lib - contains the Perl library files used by Open iT

• Log (<debug_dir>) - contains troubleshooting logs created by the Open iT binaries

  warning

  This directory and its contents are sent to the Open iT Support Team at support@openit.com whenever an issue occurs. Make sure to set debug logging to 0 after doing so to prevent too much space consumption.

• ReportingServer - contains files used by the web application

• service - contains files use by the CoreAPI

• src - contains Lua source files

Unix

Verifying the Running Open iT Processes

Go to the bin directory, which is by default in /opt/openit/bin, and run the following command:

Command Syntax

./openit-all status

A successful installation displays something similar to the following:

Command Output

 Sending Open iT Daemons: status
 openit_serverd (pid ###### ######) is running...
 openit_loggerd (pid ###### ######) is running...
 httpd (pid ###### ###### ###### ###### ###### ###### ######) is running...
 openit_coreapi (pid ######) is running...
 openit_scheduler (pid ######) is running...

note

The openit_coreapi was introduced in version 10.2.570.

Verifying the Created Directories

1. Go to the openit (<root_temp_dir>) directory, which is by default in /var/opt/openit, and verify that it contains the following directories:

   • debug (<debug_dir>)
   • etc (<config_dir>)
   • inst
   • log
   • src
   • temp (<temp_dir>)

   These directories contain specific configuration files, error and debug logs.

2. Go to the openit (<root_dir>) directory, which is by default in /opt/openit, and verify that it contains the following directories:

   • bin (<bin_dir>)

   • classes

   • config

   • contrib

   • db

   • external

   • html

   • images

   • ingress

   • lib

   • libexec

   • modules

   • smarty

   • vendor

   • websocket 

   These directories contain files for the web interface.

3. Go to the defined data_dir (<root_data_dir>) upon Open iT installation and verify that it contains the following directories:

   • incoming - will contain the incoming data

   • archives - will contain the archived data

   • database - will contain the Open iT database

   • temp - will contain collected client data sent to the server

   note

   The archived data is in <root_data_dir>/archives/license in Open iT version 6.5.1.14 and earlier.

4. Go to /etc/opt/openit and verify that it contains the following:

   • openit.cfg

   • perl

   • openit.env

   • php.ini

   These files are used for general Open iT configuration.