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Email Settings - Send Mail Test Failed

Problem

You may encounter the following error when sending a test email.

Send Mail Test Failed

Send Mail Test Failed

Resolution

Use the following checklist to troubleshoot the issues:

Make sure that the Server Name is valid and correct.
Make sure that the Server Port used is accessible and open for SMTP transactions.
Make sure that the Service Account has the rights to the SMTP server.
Make sure that the Email Sender is valid and correct.
Adjust the Timeout value to lengthen the duration.

Problem
Resolution