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Version: 10.2

Analysis Server Alerts and Notifications

The Analysis Server provides an alert and notification system associated with portlets. These alerts and notifications assist subscribers (usually administrators) in monitoring license activity, server health, and user behavior.

Below is an overview of the alert and notification categories:

User Denials

This alerts the subscriber about users who have been denied license access due to insufficient resources. This alert provides details such as check time, Vendor License, Application Name, User ID, Denials, and the reason associated with user denials.

User Denials Alert

User Denials Alert


In this example, the email alert notifies the subscriber about the denied licenses with details such as User IDs jdelacruz and jdoe. The users are denied access because the maximum number of available licenses has been maxed out.

License Server Down

This alert reports when a server loses communication with the system. It provides details such as Check Time, Server Name, and Last Seen Timestamp.

License Server Down Alert

License Server Down Alert


In this example, the email alert notifies the subscriber about inactive servers, such as ZXIDTYASIA092, with their respective last-seen timestamps.

Long Checkout

This alert assists the subscriber in tracking users who have held licenses beyond a specified duration. It provides details such as Check Time, Product, Feature, Checkout Time, User Name, and Host Name associated with the long checkout.

Long Checkout Alert

Long Checkout Alert


In this example, the email alert notifies the subscriber that user HVNA1AH-ABCService held licenses for more than the specified time.

Sustained Max/Hour

This alert flags applications running at 100% license utilization for extended periods. This alert provides details such as Check Time, Product, Feature, Max Available Licenses, License In-use, and Current Utilization.

Sustained Max/Hour Alert

Sustained Max/Hour Alert


In this example, the email alert notifies the subscriber about the sustained usage for applications such as ASProduct001 with features Featureabc at full capacity.

License Expiration

This alert warns the subscriber about licenses nearing their expiration dates. This alert provides details such as Check Time, Product, Feature, Feature Version, Expiration Date, and Days Remaining.

License Expiration Alert

License Expiration Alert


In this example, the email alert notifies the subscriber about expiring licenses, such as StructurePoint-spColumn, which has only one day remaining before expiration.

License Hogs

This alert helps the subscriber identify users who are consuming multiple licenses. This alert provides details such as Check Time, Product, Feature, Used Licenses, User Name, and Full Name.

License Hogs Alert

License Hogs Alert


In this example, the email alert notifies the subscriber that users such as Doe.John were consuming as many as 241 licenses for Featureabc under product ASProduct001.

Application Denials

This alert notifies the subscriber about the applications that have been denied access due to constraints. This alert provides details such as Check Time, Vendor License, Application Name, and the number of denials.

Application Denials Alert

Application Denials Alert


In this example, the email alert notifies the subscriber about denials for applications such as ACS5II, showing repeated access failures.

Approaching Max

This alert assists the subscriber in identifying applications nearing maximum license capacity. This alert provides details such as Check Time, Product, Feature, Max Available Licenses, and Current Utilization.

Approaching Max Alert

Approaching Max Alert


In this example, the email alert notifies the subscriber about the application ccf1a3011;jlm with varying features at 100% utilization, indicating full resource usage.

License Daemon Down

This alert reports when a daemon becomes unresponsive or loses connection with the system. This alert provides details such as Check Time, Server, Daemon, and the timestamp when the daemon went offline.

License Daemon Down Alert

License Daemon Down Alert


In this example, the email alert notifies the subscriber about daemons such as daemon01 on server ZXIDTYASIA092, with timestamps indicating when communication was lost.


NOTE

The check time field is not always present in email alerts and notifications; it appears only when the user sets up a custom alert schedule.

The table below provides a concise overview of the notification events in the Analysis Server. Each notification event includes the following delivery frequency:

Notification EventDescriptionDelivery Frequency
Approaching MaxNotifies about applications with utilization percentage X%.Sends email alerts every 5 minutes, 10 sec
Long CheckoutAlerts users with extended checkout times exceeding the specified hours.Sends email alerts every 1 hour, 10 sec
Sustained Max/HourNotifies when applications run at maximum utilization for X number of hours.Sends email alerts every 1 hour, 10 sec
License ExpirationAlerts about features approaching expiration within X number of days.Sends email alerts daily at 7:00:10 AM
License HogsIdentifies users with a high number of concurrent licenses exceeding the specified threshold.Sends email alerts every 5 minutes, 10 sec
License Daemon DownNotifies when License Server Daemons are down or unresponsive for X number of minutes.Sends email alerts every 5 minutes, 10 sec
License Server DownAlerts about license servers with no updates for X number of minutes.Sends email alerts every 5 minutes, 10 sec
Application DenialsNotifies about the total number of license denials for a feature under a vendor license.Sends email alerts after a successful Run ETL
User DenialsProvides alerts about license denials for specific users, including denial reasons.Sends email alerts after successful Run ETL
Analysis Server Alerts Overview

For an in-depth understanding of Analysis Server Alerts and Notifications, you may visit License Usage Portlets.